Senior Change and Release Manager

Įvairus darbas, darbo pasiūlymai Vilniuje skelbimas


Darbo pobūdis:
With the ambition to be the first mover Danske Bank invests more money than ever in customer oriented digital solutions. The latest solution is MobilePay app. With MobilePay you can quickly and easily send and receive money and split the bill via a mobile phone, pay for the good in the shop and the app can be used by anyone regardless of bank.


"As easy as dragging cold cash out of your pocket"

Danske Bank's ambition for the MobilePay app is that it should be used in all situations, anywhere, and it should be as easy as dragging cold cash out of your pocket. The result was an app with a strong focus on user experience and an extremely intuitive and simple user interface.


"Simple and innovative – that's New Standard"

MobilePay is a revolutionary app that within the first 6 months reached one fourth of all smartphone users in Denmark. 10 months after its launch it has reached the impressive number of 1.1 million downloads. 64 % of all users are customers in other banks than Danske Bank.

In order to strengthen our MobilePay app quality we are looking for a person with strong communication and analytic skills, broad IT knowledge and experience in Service Process management. Change & Release Manager will be responsible for managing implementation of the IT changes prepared by Mobile Ecosystems departments in Denmark and Lithuania.

Job purpose:

* Change and Release Manager facilitates successful introduction of changes to an IT system or environment
* Change and Release Manager defines the change and release processes which are used by the IT application development and infrastructure organisation when deploying ­new services, improvements or fix of trouble tickets
* Change and Release Manager is responsible for the preparation of reports and documentation to reflect the quality output of the change & release management area
* Change and Release Manager has an overall responsibility on optimizing change and releases processes locally in the department Responsibilities:

* Responsible for controlling the Lifecycle of all Changes. The primary objective of Change Management is to enable beneficial Changes to be made, with no or minimal disruption to IT Services
* Develop and improve change & release management solutions and processes
* Execute Change Advisory Board meetings and support the service of the change management tool
* Head of the change & release processes regarding planning, coordination and communication
* Define and establish appropriate quality measurements and metrics for Change Advisory Board meetings  and other change & release forums
* Ensure early quality assurance and see correct use of change gates/ review throughout the change process
* Create and maintain Freeze, Release/implementation calendar
* Coordinate the verification of releases

Įmonė siūlo:

* A perfect opportunity to join mobile team and have the opportunity to influence and contribute to most innovative products in mobile payments    
* Work in an international team which concentrates on innovative business facing solutions     
* Possibility to work in the team of professionals with day-to-day coaching in order to enhance career development and working skills
* Dynamic and creative atmosphere
* Cross business career opportunities


* University or higher education degree
* Minimum 2 years of related exprierence in change and release managment
* Good English language skills
* Strong communication (verbal and written), teamwork and inter personal skills
* Collaborative and team player
* Analytical, structured and decisive
* Flexible (agile)
* Responsible
* Quality conscious
* Self-motivated
* Able to work outside working hours on demand Professional competencies

Knowledge of:

* Service management
* Change  management
* Project Management Skills
* Organisational implementation Advantages:

* ITIL Foundation certification
* Configuration management
* Understanding of the Software Development Life Cycle (SDLC)
* Experience with Service Now or other service process management tool
* Knowledge of banking and Agile development

Peržiūrėti galite ČIA 8 521 07500
El. p.:
Miestas: Vilnius

Skelbimo ID: P3601231

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